Terms of Use

Europrotel Website (the “Site”) is accessed or used by users who agree to the following terms and conditions. Please read these Terms of Use carefully before using the Site. By accessing the Site or performing any actions on it, you acknowledge that you have read and accepted these terms. If you do not agree with these terms, you should not use the Site.

General Information and Definitions

• Site Owner: This Site is operated by Dijital Otel Yonetim Bilisim Sistemleri A.S. (hereinafter referred to as “Europrotel” or “the Company”). The content and services provided on the Site belong to or are licensed by Europrotel.
• User: Any individual or legal entity accessing and using the Site content in any way is referred to as a “User.” By visiting the Site or filling out any forms, the User is deemed to have accepted these terms.

Use of the Site and Its Content

• Promotional Purpose: All product and service information on the Site, including software rental, analytics, training, and consultancy services, is provided for informational and promotional purposes only. This information should not be interpreted as a commitment, offer, or warranty by Europrotel. Final service acquisition or contractual terms will be determined separately between the parties.
• Usage Permission: Users may only use the Site in compliance with the law and for the purposes and scope defined in these terms. Europrotel reserves the right to take any technical measures necessary to ensure the proper operation of the Site and its content. Users agree not to spread malware, viruses, trojans, or similar threats or attempt to interfere with the operation of the Site.
• Account and Security: If a service offered through the Site requires account creation (e.g., support portal), users declare that the information provided is accurate and up to date. Users are responsible for keeping their passwords confidential and for not allowing others to use their accounts. Europrotel shall not be liable for any damages resulting from unauthorized use due to user error or negligence.

Intellectual Property Rights

• Content Rights: All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Europrotel or its content providers and is protected by national and international copyright, trademark, and patent laws. As stated in the Copyright Notice, users are granted access to the content for personal use only. Copying, modifying, republishing, or distributing the content without permission is strictly prohibited.
• Trademarks: The “Europrotel” brand and logo, as well as all other brands, product and service names mentioned on the Site, are registered or commonly used trademarks of their respective owners. Users agree not to use any trademarks, logos, or trade names belonging to Europrotel or third parties without permission.
• Third-Party Content: The Site may contain information, logos, links, or quotes from third parties outside of Europrotel. These are provided for promotional purposes. Europrotel does not claim any rights over such content and provides no guarantee regarding their accuracy or currency. Users are responsible for using any links to third-party sites and for complying with the terms and privacy policies of those sites.

Information Provided on the Site and Disclaimer

• Accuracy and Currency: Europrotel will make reasonable efforts to keep the Site content accurate and up to date. However, it does not guarantee that the information, prices, features, or other content is error-free or always current. Service and product details may change without prior notice. Europrotel is not liable for any direct or indirect damages arising from inaccurate or incomplete information on the Site.
• Service Interruptions: The uninterrupted and error-free operation of the Site is not guaranteed. Europrotel reserves the right to temporarily suspend or terminate access to the Site for maintenance, updates, or other reasons. Users agree not to make any claims against Europrotel for service interruptions, data loss, or other issues resulting from the use of the Site.
• Third-Party Links: The Site may contain links to other websites. These links are provided solely for user convenience. Europrotel is not responsible for the content or any damages resulting from the use of linked sites. Users accept that accessing such links subjects them to the respective site’s terms and policies.

User Obligations and Prohibited Conduct

• Legal Compliance: Users agree to act in accordance with applicable laws, public morals, and these Terms of Use while using the Site. If any user is found to engage in unlawful, harmful, threatening, defamatory, obscene, or offensive conduct, Europrotel reserves the right to initiate legal action and block the user’s access.
• Commercial Use Prohibited: Users may not use the Site or its content for commercial purposes without prior written consent from Europrotel. Activities such as selling products/services, posting ads, commercial promotions, collecting spam email addresses, or disrupting the operation of the Site or its servers are strictly prohibited.
• Providing Information: Users declare that the information provided to Europrotel through the Site (e.g., via contact forms, support requests, demo requests) is accurate, up to date, and their own. Using third-party personal data without authorization or providing false/misleading information is the user’s sole responsibility, and Europrotel disclaims any liability for such violations.

Privacy and Personal Data

• Privacy Policy: Personal data shared by users through the Site is processed and protected in accordance with the Europrotel Privacy Policy and applicable personal data protection laws. Information collected via forms will be used to provide requested services or to contact the user. For more details, please refer to our Privacy Policy and Personal Data Protection Notice pages.
• Communication and Support: Support requests or demo inquiries submitted through the Site may be recorded to facilitate communication with the user. Europrotel may contact users via phone, email, or online meetings. Phone conversations may be recorded to improve user experience, enhance service quality, perform audits, or provide evidence in future disputes. Detailed information is provided in the related KVKK documents.
• Cookies: Cookies may be used during Site usage to improve user experience and for statistical analysis. For more information, please see our Cookie Policy. By continuing to use the Site, users are deemed to have consented to the use of cookies.

Changes and Enforcement

• Changes to Terms: Europrotel reserves the right to modify, update, or add new terms to these Terms of Use without prior notice. Updated terms become effective upon publication on the Site. Users should regularly review this page to stay informed. Continued use of the Site after changes indicates acceptance of the updated terms.
• Enforcement and Acceptance: These Terms of Use come into effect on the date they are published on the Site and are binding on users. If any provision of these terms is deemed invalid or unenforceable, it will be considered severable and will not affect the validity of the remaining provisions.
• Governing Law and Jurisdiction: Any disputes arising from the application or interpretation of these Terms of Use shall be governed by the laws of the Republic of Turkey. The parties agree that the courts and enforcement offices of Izmir shall have jurisdiction over any such disputes (or the relevant jurisdiction where the Company’s headquarters is located).

By using the Site, the User declares that they have read, understood, and accepted all of the above terms. Europrotel reserves its legal rights in the event of any violations of these terms by users.