About Us

Since 1994, Protel GmbH has been developing software for the hotel and hospitality industry, providing tailored service solutions. Protel’s consistent focus on this field has made it one of the most experienced and leading providers of professional hotel management systems.

With its cloud-based and server-based hotel management systems and integrated mobile applications, it delivers a unique experience to both hotels and their guests.

Protel’s expertise and reliability are proven by its headquarters in Dortmund, Germany, branch offices in Vienna and Dubai, and over 14,000 installations in 92 countries across hotels and hotel management schools. Robinson Hotels & Resorts, Mövenpick Hotels, Virgin Limited Edition Hotels, Barceló Hotels & Resorts, Best Western, and Rocco Forte Hotels are some of the prestigious chains using our systems worldwide.

As of January 2022, Protel Hotelsoftware GmbH was acquired by Planet, a global provider of payment and software solutions. This merger has strengthened Protel’s technological infrastructure and expanded its global service network.

Today, Protel solutions not only provide operational efficiency but also contribute strategically to the digital transformation of hotels. With its capabilities in revenue optimization, guest satisfaction, data security, and rapid integration, Protel stands at the intersection of modern hospitality and technology.